Econet Network Down: Company Says It’s Experiencing Technical Challenges Affecting Calls
Zimbabwe’s biggest mobile phone company Econet says it is experiencing a “technical challenge” affecting voice calls.
At the time of publishing, the system failure was such that people were unable to make phone calls.
In a statement Econet released:
We regret to inform you that we are currently experiencing a technical challenge that has affected some voice calls. As a result some of our customers are failing to initiate calls. However, services such as data, SMS and EcoCash are working well.
Our technical teams are working to resolve the issue and we will inform you once it has been resolved.
We sincerely apologize for the inconvenience caused.
Econet has been experiencing network issues of late with the mobile service provider attributing it to technical issues.
Even though in the statement Econet specified that only voice calls are affected, another section of customers lamented that they are unable to access their mobile money platform Ecocash and mobile browsing data too.
Below are a handful of reactions to the notice from Econet on Twitter:
Ecocash is not working since morning
— Ethan Takudzwa Augustine Chihuri (@Teechihuri) July 24, 2020
Data is no where to be found please fix it
— DJ Griffix (@DjGriffix) July 24, 2020
No they’re not . i can’t even access my ecocash
— Mit.S (@MitSaint) July 24, 2020
Network yenyu yava kunetsa zvinotosvota
— Justin Dawa (@justin_dawa) July 24, 2020
Everything is down hapana kana chiri kuita apa
— margret zinhumwe (@margiezinhumwe) July 24, 2020
Hey make a plan econet business has stopped
— Tonde (@Tonde20885196) July 24, 2020
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